In the years shortly after World War II, the
Philippines was a devastated young republic struggling toward rehabilitation and recovery.
Business, which had been dominated before the war by American and other foreign companies,
was seeing the emergence of young Filipino and Chinese entrepreneurs and professionals,
many of them running new family-owned firms. With schools still rebuilding themselves and
graduate programs wanting in qualified faculty, Filipino professionals who could run
business corporations and provide vision and direction to the countrys economic
development were a valuable but scarce resource.
In 1949, seventeen young business executives thought they could help fill that need by
establishing the Executive Training Institute of the Philippines (ETIOP). These were the
same executives, led by Ramon del Rosario, Sr., who organized the Philippine Junior
Chamber of Commerce (Jaycees) two years before. On behalf of ETIOP, del Rosario asked the
Harvard University Business School to send a team of professors who could run an advanced
management program in his country for one month. Harvard was not inclined to do so but
referred del Rosario to Professor Harry Hansen, who gladly formed a team of Harvard
faculty to conduct a program in the Philippines, on their own rather than as formal
representatives of Harvard Business School.
The ETIOPs Advanced Management Program was inaugurated in 1953 in Baguio City and
drew participants not only from the Philippines but from Burma, Indonesia, Japan, Taiwan,
and Thailand as well. So great was the demand for the program that it was offered every
year until the early sixties.
In the meantime, other prominent Filipino businesspersons and educators had started to
realize the need to go beyond a one-month summer management program. Sometime in the
fifties, Washington SyCip, founder of SyCip, Gorres, and Velayo (SGV), Asias largest
auditing and management-consulting firm, expressed his wish for a quality graduate school
of management in Manila to Stephen Fuller, one of the Harvard professors in the Advanced
Management Program. So did Cesar Virata, a managing partner at SGV, when he became dean of
the Graduate School of Business of the University of the Philippines.
In 1960 De la Salle College, which was recognized as the countrys leading
business school, opened a part-time Master of Business Administration (MBA) program. Its
traditional rival, the Jesuit-run Ateneo de Manila University, believing it could
contribute to national development through business education, also established a Graduate
School of Economics and Business Administration offering part-time programs. Ateneo
president Father Francisco Araneta, S.J., an economist, invited the Harvard professors in
the Advanced Management Program to join the faculty. Among those who accepted his
invitation was Fuller, who was on leave as associate dean for external affairs at Harvard
Business School. At the same time, the Ateneo sent two of its faculty members to Harvard
for their MBA. One of them was Gabino Mendoza, who had majored in philosophy as an
undergraduate at the Ateneo.
In 1964, to De la Salles chagrin, the Ateneo became the first Philippine
institution to offer a full-time two-year degree program leading to a masters in
business management (MBM), similar to Harvard Business Schools MBA. The business
community gave immediate support to a student loan fund for promising but cash-strapped
applicants, and some companies sponsored their own outstanding staff members. Not to be
outdone, De la Salle launched the following year a nondegree Management Development
Program that offered management training classes and related professional seminars.
The two schools, along with the state-run University of the Philippines, soon realized
that building a business program was a strenuous, time-consuming, and expensive exercise.
Each approached the Ford Foundation for assistance. In response, the foundation urged the
schools to collaborate on a single project that addressed faculty training as well as
library building and the development of relevant course materials, particularly
Asian-sourced case studies.
The result was a proposal titled "Interuniversity Program for Graduate Business
Education in the Philippines," which the three schools submitted for funding in 1966.
It was approved by the Ford Foundation and given a grant of U.S.$1.2 million for three
years, with a possible extension of two more years. The approval, the foundation
emphasized, was "premised on the conviction that the Philippines could eventually
develop into one of the strongest, if not the strongest, centers for business education in
Asia." A precondition for the grant was that all three of the participating
Philippine universities had committed to playing a role in training the managers that the
country badly needed for its economic development.
Ford Foundation stipulated that the project would be administered by Harvard
University; Harvard, in turn, named Stephen Fuller as officer in charge. Under the terms
of the grant, Harvard was to organize a team of faculty members to advise the three
participating schools with case writing, faculty development, course planning, curriculum
development, and teaching. The first Harvard Advisory Group arrived in Manila in August
1966. Headed by Professor Ralph Sorenson, the team of six academics was divided into three
and assigned to each of the Philippine schools.
The following April, De la Salle president Brother Gabriel Connon, FSC, announced
during the graduation ceremonies that the school was planning its own full-time MBA
program. Neither Ford Foundation nor the Harvard Advisory Group welcomed De la
Salles announcement, because they feared it would jeopardize the Harvard mandate to
promote collaboration among the three schools. Furthermore, the Ateneo was already having
difficulty sustaining its own graduate school. In a memorandum, Sorenson suggested a
merger between the MBM programs of Ateneo and De la Salle. Meanwhile, the University of
the Philippines withdrew from the project because of provisions in its charter that stood
in the way of a merger.
Sorensons words in his memorandum were prophetic: "There is a good chance
that the new merged business schoolbacked by the combined resources and prestige of
La Salle and the Ateneocould achieve a standard of overall excellence unmatched in
all of Asia. In the long run, it is quite possible that the school could become the Asian
center for management education, with students not only from the Philippines but from
other countries as well
." His suggestion must have set the two schools
thinking, for the following October their presidents, Ateneos Father James Donelan,
S.J., and De la Salles Connon, asked the SGV for a feasibility study for a
first-rate graduate school of management and what it might require in terms of faculty,
students, facilities, and finances.
At the same time, a steering committee was created to pave the way for the planned
institution. Its members were Donelan; Connon; the deans of the Ateneo and De la Salle
graduate schools; Sorenson; and Roberto Ongpin, a partner in SGVs management
services division. Sorenson and Ongpin worked on the design of the feasibility study, the
former focusing on the academic requirements and the latter on the financial. Donelan and
Connon both promised to support the project to the extent of phasing out Ateneos
full-time MBM program and giving up De la Salles planned MBA program, respectively.
Three drafts later, on 23 February 1968, SGV submitted a final report with the title
"An Asian Institute of Management: A Joint Project of Ateneo de Manila University and
De la Salle College." It was a proposal for the creation of a "single, new
graduate school of management that can provide training of outstanding quality, be
financially realistic and enjoy the undivided support of the business community." The
concept was readily accepted at De la Salle but not at the Ateneo, where vehement
objections from the faculty of the Graduate School of Economics and Business
Administration prompted the board of trustees to convene for the first time.
The SGV report provided that the Asian Institute of Management (AIM) would open on 1
July 1969, initially in rented facilities, but would move into its own building the
following year. That provision gave the steering committee only four months to raise funds
for facilities and student loans, a daunting assignment because the practice of seeking
donations for education was not a custom in the Philippines. The committee, however, knew
just whom to approach about a home for the Institute. Eugenio Lopez, Sr., a prominent
businessman and philanthropist and an alumnus of both the Ateneo and Harvard, pledged five
million pesos for the construction of a building. With the increased costs of construction
at the time, his donation eventually amounted to 6.5 million pesos. As to an appropriate
site, the Zobel de Ayala family, developer of the burgeoning business district of Makati,
offered to lease to AIM a one-hectare property in Legaspi Village for a token fee of one
peso a year, and pledged to donate it to the Institute after fifteen years.
In April 1968, the dean of Harvard Business School, George P. Baker, himself came to
Manila and pledged his institutions wholehearted support to AIM. It was the Harvard
Advisory Group that gave form to the AIM feasibility study, and the final report cited
Fuller for having provided "much of the initial inspiration for the new school."
Another significant player in the establishment of AIM was the Ford Foundation, which made
possible Harvards participation in the interuniversity program that paved the way
for AIM, and provided the funding for faculty training abroad and for some of the faculty
chairs.
AIM became a legal entity on 27 June 1968, when the members of the steering committee
formed a nonstock, nonprofit corporation subject to Philippine laws. On 5 August, AIM was
registered with the Philippines Securities and Exchange Commission. Washington SyCip
was invited to become the first chairperson of the board of trustees. Donelan and Connon
were named joint vice-chairpersons. They invited eleven other men to comprise the board,
all of them Filipinos except for Father John Doherty, S.J., and Brother Paul Hebert, FSC.
Many of the trustees were either donors to the Institute, such as Eugenio Lopez, Sr. and
Jaime Zobel de Ayala, or staunch supporters, such as Ramon del Rosario, Sr.
Upon SyCips proposal, AIM on its second year acquired a board of governors as
well: fifteen leaders of government and business from eight countries of Asia. The board
of trustees would function as the business board, and the board of governors as the
academic board and advisory body to the board of trustees. From the very start of the
Institute, however, all initiatives for both business and academic decisions would emanate
from the faculty.
The Philippine business community did not disappoint the AIM trustees
expectations of support. By the time the Institute opened, it had received actual
donations and pledges amounting to about thirty million pesos, seventeen million of which
came from the top Philippine corporations. The unprecedented generosity of private
business was taken as a sure sign that the merger of the countrys two leading
private schools had the communitys unconditional blessing"just like Yale
and Harvard, Oxford and Cambridge, Keio and Waseda," quipped Gabino Mendoza, one of
the first to join the AIM faculty after having initially objected to Ateneos merger
with De la Salle. Twenty endowments for faculty chairs allowed the Institute to hire
competent full-time teachers. In 1970, the United States Agency for International
Development gave AIM U.S.$300,000 for facilities and audio equipment principally, but also
for books for its library.
The Philippines Social Security Commission, from which the steering committee had
sought assistance for a student loan fund, gave AIM a loan of three million pesos, payable
at 7 percent interest. It was President Ferdinand Marcos himself who proposed the Social
Security System as a source for the fund during a dinner hosted by the steering committee
to honor Dean Baker. Members of the committee had spoken to the president about the
proposed school and the need for a loan fund. As approved by the Social Security
Commission, student loans were to be paid for over a five-year period after the
beneficiaries graduation. As further government assistance to AIM, the National
Science Development Board granted it tax-exempt status as a foundation and suggested that
a separate corporation, to be called the AIM Scientific Research Foundation, Inc., be
created to receive donations for the Institute.
The trustees chose Fuller to be AIMs first president, indicating their wish that
the Institute be patterned after Harvard Business School. Fuller had attended both Harvard
Law School and Harvard Business School and, before coming to the Philippines, had either
taught in or helped establish business management schools in Korea, Japan, Australia,
Indonesia, Pakistan, Germany, and Mexico. He set two goals for AIM: to become an
educational center for the training of managerial leaders and to become truly regional.
On 7 July 1969, classes opened for 143 students, AIMs first batch of enrollees,
at the Ateneo Business School on Padre Faura Street in Manila. Except for an Indonesian
from Caltex-Pacific Indonesia, they were all Filipinosninety-four first-year
students and forty-nine former Ateneo MBM students who were entering their second year.
All of them were enrolled in the Institutes MBM program, which replicated Harvard
Business Schools MBA program, particularly its case method of teaching.
The AIM program was designed to impart skills in basic management: production and
operations, marketing, finance, and accounting. Felipe Alfonso, an AIM professor in 1969
and later president of the Institute, says: "Even as AIMs main objective was to
develop professional business managers
we sought to develop entrepreneurial
managers who were not only problem solvers but opportunity seekers: job creators and
not just job seekers."
From that first batch of AIM students, thirty-one graduated on 26 April 1970 in simple
ceremonies on the grounds of the school-in-the-making on Paseo de Roxas in Makati. By the
time classes opened the following school year, the new three-story building was ready.
Designed by the prominent Filipino architect Gabriel Formoso, it featured executive and
faculty offices, special amphitheater-style classrooms, conventional classrooms for small
discussion groups and other gatherings, a chapel, a library, a dormitory, an art gallery
for Asian artifacts, a gym, a clinic, a cafeteria, and a sunken garden.
During his term, Fuller made AIM known in Asia as well as in North America and Europe.
He invited non-Filipinos, among them a Japanese and a Pakistani, to join the faculty and
he pushed, along with SyCip, for the creation of a board of governors. In June 1971,
Fuller resigned after only two years in office. He wanted to return to Harvard to teach,
but he continued to be supportive of AIM and sat on its board of governors for six years.
Fuller was succeeded by Professor James Culliton, a Harvard graduate and faculty member
who headed the Harvard Advisory Group. In December 1972, however, AIM lost its second
president in only four years when Culliton also resigned. In his letter to the board of
trustees, Culliton said he felt that AIMs "development and especially its
Asianization will be enhanced if I relinquish all administrative responsibilities at this
time." President Marcos had declared martial law in the Philippines just three months
before. This was the seventies, when a wave of nationalism and a strong regional sense of
community was sweeping Southeast Asia. It was time, Culliton believed, for the Institute
to have a Filipino president.
The board of trustees believed so, too, and from within its ranks chose Sixto Roxas
III, chief executive officer of Bancom Development Corporation, the Philippines
largest investment house. Roxas, a trustee of AIM from its inception, was well respected
in his country and abroad as an economist with a humanist orientation. His presidency has
been described as one that brought to AIM "a truly social orientation and a clearly
Asian dimension."
During Roxass term, the Institutes administrative structure was changed
such that the president functioned as chief corporate officer and the dean as chief
academic officer. The deanship, a new position, was given to Gabino Mendoza, who was then
dean of faculty. Gaston Ortigas, a faculty member who moved to AIM from the Ateneo with
Mendoza, was appointed associate dean in charge of faculty and programs, another new
position. The old position of dean of students and alumni was retained.
In the Institutes early years, the issue of Asianization was a subject of
contentious debate among the faculty. They were divided on what it meant to be an Asian
institute of management and the extent to which their ranks and teaching materials should
be Asian. Their discussions told them that being Asian meant not only being of the region
but, more importantly, being sensitive and responsive to its culture and needs. In
concrete terms, this included organizing periodic recruitment campaigns throughout the
Philippines and the rest of Asia. The Institute also made plans to raise loan funds for
non-Filipino applicants, since the existing fund was limited to Filipinos. Members of the
faculty who had consultancies outside the Philippines or were visiting schools in the
region helped out in these campaigns.
Hiring Asian faculty members was a more difficult goal because there were few
professional managers outside the Philippines; moreover, the Institute had to compete with
business and industry in other Asian countries. In April 1973, Mendoza proposed a
five-year plan that would make the Institute self-sustaining and enable it to hire faculty
from the rest of Asia. The plan called for additional faculty chairs and an extensive fund
drive in the region. On both objectives, however, AIM made little headway. But through
consultancies outside the Philippines, particularly with Indonesian and Malaysian
companies in which AIM alumni were eager to inject modern management practices, Filipino
faculty gained insights into management styles in other countries as well as opportunities
for case writing. They became "Asianized" through their contacts with other
business schools and business communities.
As early as 1971, Tun Ismail bin Mohamed Ali of Malaysia suggested that a one-year
Master of Management program was better suited to Asian realities than the two-year MBM
program at the Institute. The MBM degree, he had argued during the first board of
governors meeting, was an Asian Cadillac; what Asia needed was a Volkswagen. As he
explained to his colleagues, the problem was not only the prohibitive cost of the MBM
program but also the two-year leave that managers had to take from their jobs to complete
the program. Although Culliton had opposed the idea because it would dilute the quality of
the program, he appointed a faculty committee to study it.
There was sharp disagreement even among the faculty on the concept and content of an
abbreviated program. The first committee saw in the proposal a wider clientele that AIM
should be targeting. The faculty hoped that the shorter time frame would not only help
nonprofit organizations, as well as the government and government enterprises, but also
increase the Institutes contacts with Asian managers and its access to Asian case
materials. Culliton, although outvoted, gave the new program his full support. The Master
of Management (MM) program, designed for "mature students with authentic managerial
experience," was launched in the school year 19741975 with a class of
fifty-five.
The new program could not have been introduced at a better time. Egypt had invaded
Israel in October 1973, triggering global inflation and recession and a worldwide energy
crisis. The Philippine peso had been devalued three years before and the business sector
was badly affected. Government had imposed a freeze on tuition and the costs of even basic
commodities spiraled. Facing an operational deficit of almost one million pesos, the
Institute had to cut its expenses, going so far as adjusting the thermostats of its air
conditioners to economize.
To sustain the Institute, the faculty decided to expand AIMs nondegree programs.
That decision saved the day for AIM. With many companies no longer able to send their
staff to the degree programs, the faculty designed short-term, executive development
programs instead, as well as a two-month Management Development Program and a one-month
Basic Management Program (BMP) for first-line to middle-level managers. The forerunner of
these programs was an Air Transport Course that AIM first conducted in 1970 for the Orient
Airlines Association. It was so successful that it was offered every year thereafter,
along with the Program for Airline Company Executives. By 1973, AIM was also conducting a
program for Agricultural Development, Evaluation, and Management in cooperation with the
Southeast Asian Research Council for Agriculture.
The equally successful BMP was offered every three months for two years and would
subsequently be marketed all over the region, with companies in Malaysia, Indonesia, and
Taiwan among its most satisfied clients. The program, Mendoza recalls, was "a real
moneymaker." The nondegree programs and seminars boosted enrollment at AIM by 70
percent, enabling it to achieve break-even point rather than to suffer the projected
deficit for the school year 19741975. AIM also conducted short-term specialized
seminars on, among other topics, Small-Scale Industry Development as well as Agricultural
Project Development, Evaluation, and Management. Between 1974 and 1979, students from
overseas comprised an average of 35 percent of total enrollment in the MBM program. When
the Advanced Bank Management Program was launched in 1977 in cooperation with the ASEAN
(Association of Southeast Asian Nations) Banking Council, half of the participants were
non-Filipinos.
Fund-raising, however, remained a problem for the Institute. The trustees, governors,
and faculty realized that the nationality of AIMlegally and managerially, it was a
Philippine institutionwas an obstacle to fund-raising efforts. The Filipinos on the
board of governors proposed conversion of the Institute into an international
organization, but the other members felt that such a move would be too drastic. President
Marcos resolved their dilemma in January 1975 by issuing Presidential Decree No. 639,
which declared AIM a "foreign school of special character, with an international
student body, faculty, management composition and control, funding support, programs,
curricular offerings, calendar, fee structure and academic standards." AIMs
bylaws were officially changed the following March, and the board of governors became its
highest academic policy-making body.
By the late seventies, it seemed as though AIM had weathered the worst and could now
confidently plan its future. That future had to take into account the sociopolitical
conditions that bind together the countries of the region, despite their cultural
differences. These conditions include having predominantly agricultural economies,
exploding populations, small rural communities, and close family ties. AIM had already
started to discuss the idea of development management with three other business schools in
developing countries: the Indian Institute of Management in Ahmedabad, India; Instituto
Centroamericana de Administración de Empresas in Managua, Nicaragua; and Instituto de
Estudios Superiores de Administración (IESA) in Caracas, Venezuela.
AIM had also been involved, since 1972, in the study of population as an area of
management. The Institute sent Professor Felipe Alfonso to Bali, Indonesia, to look into
its population control program, particularly the supply and distribution of
contraceptives. That experience gave Alfonso material for case studies on population
management, which became the first such case studies for rural Asia.
In addition to producing case studies and conference papers on population, AIM also
administered nondegree workshops for population administrators. As part of its networking
with the three other business schools, AIM helped establish the International Committee on
the Management of Population Programmes, or ICOMP, composed of the heads of management
institutes and population programs all over the world. Two AIM professors, Peter Garrucho
and Eduardo Roberto, became executive directors of ICOMP.
From population management, AIM decided in 1977 to go into rural development
management. It was a defining moment for AIM. By then, Alfonso recalls, "we had
realized we were not Harvard Business School, we were an Asian institute of management. We
were trying to do a good job of developing business managers but we thought we should also
be much more Asian, and Asia is an agricultural region."
Rural development management was a field the faculty knew nothing about and, moreover,
not everyone was enthusiastic about it. Many professors did not think it was an
appropriate subject for a business school. But both Roxas and Mendoza were strong
supporters of the idea. They encouraged the board of trustees to provide half a million
pesos in seed money for a start-up project. A faculty team for a rural development
management program was formed, headed by Alfonso and composed of mostly senior faculty. To
familiarize themselves with rural development, Alfonso and three of his team members lived
with farmers in their barrios and studied basic concepts of development management from
community organizers that Alfonso hired as research assistants. Some of these organizers
were on the Philippine militarys watch list of suspected subversives.
It would take years before development management was accepted by the entire AIM
faculty and became an integral part of the Institute. The hardy band of professors who
first espoused rural development management did so at some personal sacrifice since, in
doing so, they gave up time that would otherwise have gone to private consultancies to
supplement their faculty salaries.
Equipped with "management lenses, a willingness to learn, and good people from the
Ford Foundation," as Alfonso describes their venture into the unknown, the Institute
accepted a contract to assist in the reorganization and decentralization of the
Philippines Department of Agriculture.
Then came the communal irrigation project in Laur, Nueva Ecija, which the Ford
Foundation supported jointly with the National Irrigation Administration (NIA). Alfonso
brought together farmers, social scientists, and engineers to learn from one another. His
own observations of the project provided useful lessons for the rural development
management program as a whole. Alfonso observed that there was a need to coordinate and
integrate the technical and social aspects of such a project; that there is wisdom in
listening to farmers rather than only to engineers; and that government policies,
particularly concerning the bureaucracy, may need to be changed. Another professor on the
team, Buenaventura Canto, Jr., summarized AIMs contribution to the NIA projects:
where the engineers contributed content and experience, the professors brought in business
discipline and hard analysis. Starting with two pilot areas, the NIA project led to twelve
more throughout the Philippines, as well as to increased funding for AIM from the Ford
Foundation.
In fact, the broadening of AIMs involvements ushered in new types of funds that
it would otherwise not have received. Many of its initiatives in rural development
management were supported by the U.S.-administered Ford Foundation and the German-based
Konrad Adenauer Foundation. These two foundations, as well as the Canadian International
Development Assistance (CIDA), also granted scholarships for participants in AIMs
one-month development management course.
Along with its developmental thrust during this period, AIM became involved also in
areas of social concern. In particular, it assumed a leading role in the efforts of the
Bishops-Businessmens Conference to find ways of reconciling the issues of human
development with those of business and of integrating Christian social responsibility into
business planning and management. AIM, often represented by Gaston Ortigas, moderated
workshops and facilitated dialogues among business executives, church leaders, government
officials, and the community at large, including the controversial Basic Christian
Communities, which espoused liberation theology.
In January 1978, the leadership at the Institute changed again when Roxas resigned
after having served AIM and Bancom concurrently for several years, the former at no
compensation. Mendoza, who had been involved in the conceptualization of AIM, was elected
to take his place. Mendoza was no stranger to the workings of the Institute, for even
before Stephen Fuller assumed office in 1968, he had been running it under the direction
of the board of trustees.
In 1978, too, Gaston Ortigas resigned as associate dean and went back to be full-time
faculty. By this time, he had become deeply involved in a radical anti-Marcos
organization, as the Philippines entered its sixth year under martial law. Ortigas left
the Philippines in 1979 to evade an arrest order and went into exile in the United States.
He was replaced by Meliton Salazar, also an MBA graduate from Harvard who had been with
the Institute since its founding. Salazar took over the rural development management
program as well.
Despite its growing involvement in Philippine political life, AIM continued to work
toward Asianization. In 1979, it conducted its first program outside the Philippines upon
the recommendation of Alfonso and Professor Francisco Bernardo, Jr. The program was to
benefit Malaysias small- and medium-sized bumiputra (Malay and other indigenous)
businesses whose executives needed modern management skills to make them more competitive.
AIM became even more aggressive in promoting its overseas programs in 1983, when
enrollment by Filipinos plummeted following the assassination of senator-in-exile Benigno
Aquino, Jr. That pivotal event in Philippine history unleashed a nationwide antigovernment
protest movement and triggered a two-year economic recession. Again, as in the late
seventies, overseas programs bailed out AIM. Nondegree programs abroad grew from providing
28 percent of the Institutes total income in 1984 to 36 percent by 1986.
The trustees and governors as well as the faculty, however, would soon realize that the
issue of AIMs Asian-ness went beyond offering programs outside the Philippines; more
importantly, it had to do with the Asian way of doing business. A lecture series in 1989
attempted to answer the questions: Was there a unique Asian management style? If so, did
it give Asian managers an edge? No one at AIM had a clear answer. Ortigas preferred to
describe Asian management as a "convenient ambiguity." Mendoza, in contrast,
observed that trying to describe Asian management or the Asian manager "is like
staring into a kaleidoscope. Even as you gaze at it, concentrate on it, it changes on
you." Instead of searching for a definitive answer, he suggested that "all of us
(should) continue living in the question."
Years later, at a meeting of the board of governors, Masaru Ibuka of Japan, a cofounder
of Sony Corporation, would have this to say about Asian and Western styles of management:
Traditional Asian relationships are built on trust, confidence, and friendship. In the
West, our business contracts are not only placed in writing with disinterested third
parties witnessing them; they are also made very explicit about safeguards. The general
effect is to tacitly acknowledge that the contracting parties really cannot trust each
other
.
The Asian time frame is long range. Not three months as in the case of the Western
manager. A long view allows us to keep sight of the future of consequences of actions we
may wish to take at the present
. And Orientals are far more
people-oriented
people must have a say in the affairs that will affect their lives.
These investigations into Asian management indicated that AIM was no longer merely a
vehicle for the transfer of Western management technology but was now a supplier of Asian
management technology. The Institutes leadership in that regard was enhanced in 1986
when sixteen of the leading business schools in the region (from Malaysia, Indonesia,
Thailand, Singapore, Hong Kong, and the Philippines) came together and established the
Association of Deans of Southeast Asian Graduate Schools of Management. Mendoza was
elected as its first chairman, although he had resigned by then as president and dean of
AIM.
Mendozas announcement in December 1985 of his decision to resign set off a long,
contentious process of selection and election of his replacement. SyCip refused to accept
his resignation unless he could nominate a successor who would be acceptable to the board
of trustees. The faculty was sharply divided between two candidates: Salazar, who was dean
for faculty and programs; and Ortigas, who had returned from exile after Marcos was ousted
from power in February 1986. Ortigas won the election by one vote. He became both chief
executive officer and dean, and Mendoza returned to the faculty as a full-time professor.
The People Power Revolt that ended the Marcos dictatorship generated goodwill for the
new Philippine government in many parts of the world. At AIM, a grant from the Australian
Embassy supported a series of weeklong workshops on environmental scanning, strategic
planning, and systems management for key officials of President Corazon Aquinos new
administration. Meanwhile, foreign funders poured money into the Institutes
development management program.
It is not surprising, given Ortigass activist background, that under his
politicized leadership AIM became an enthusiastic partner of the Aquino government. The
faculty now ran workshops for the Office of the President, the leaders of Congress, the
Department of Environment and Natural Resources, and the Department of Trade and Industry
as well as selected local administrations.
Even nongovernmental organizations (NGOs) and workers found a supportive ally in AIM.
Ortigas himself took a keen personal interest in the work of many local NGOs. Catholic
nuns and priests as well as NGO and government workers came to AIM for the Development
Management Program (DMP). It seemed as though the entire Philippine ideological spectrum
was meeting in the heart of the countrys business district, in the school that big
business built. AIM developed "into a very human place," said Florencio Abad,
who came to AIM as an NGO worker and became secretary of agrarian reform during the Aquino
administration. "The farmers came to class. So did the urban poor, including the ones
some said were communists," a young professor of development management told a
journalist.
The new governments stability was threatened by restive elements in the
Philippine military from its very first day. On 30 November 1989, President Aquinos
administration faced its most serious test when renegade soldiers stormed the shopping and
business district of Makati where AIM is located. The attempted coup detat lasted
seven days. While much of Makati fell into rebel hands, forces loyal to the government
occupied the AIM building, where an executive training program had just ended. Several
participants and their families were stranded in a small business hotel near the
Institute.
A faculty member with links to both loyal and rebellious soldiers assisted in
negotiations leading to the rescue of the thirty-five stranded people. In a moment of high
drama, twenty-two men from the group walked single file through rebel and government
checkpoints, waving white handkerchiefs and their passports in the air. Meanwhile, AIM
faculty members and their families escorted the women and children safely to another
hotel.
Six months after the failed coup, in June 1990, a myocardial infarction forced Gaston
Ortigas to resign AIMs presidency. He had been warned to slow down after suffering a
heart attack three years before. At the time, he and some of his faculty were busy
crafting a master strategy for agrarian reform in the Philippines. In his last official
act, he managed that July to present diplomas to the first batch of graduates in the
masters in development management program. He died on 31 August.
Felipe Alfonso, who had worked closely with Ortigas in the Bishops-Businessmens
Conference and in the Development Management Program, was elected to succeed him as
president. Francisco Bernardo, Jr., was elected dean. Alfonso has paid tribute to his
predecessor as the man who turned AIM into "a true forum for all sectorsthe
left, the right, and the center." Ortigas, Alfonso believes, "led AIM to create
a synergy between business and development management within one institution, a path no
other business school has taken to date."
Since becoming president, Alfonso has expanded the Development Management Program and
blended development with enterprise management. He says, "We strongly feel that
development is too important to leave to the public sector managers alone. The private
sector, particularly in the developing countries, has to get involved in the issue of
development." By giving students management skills combined with value formation and
social responsibility, AIM hopes to produce top-level decision makers who are sensitive to
the challenges of development in the region, particularly to the issues of equitable
distribution of wealth and preservation of natural resources.
The Development Management Program now includes short nondegree programs for
executives, managers, officers, and specialists in development organizations and in
government. The monthlong Program for Development Managers, the DMPs longest running
course, includes the environmental, social, economic, and political aspects of development
at the operating and policy-making levels. Participants in the program have come from
Southeast Asia, South Asia, the United States, and the Pacific Rim.
Alfonso compares the MBM program with the Development Management Program: "The
contexts are very different. In terms of assessing the efficiency and effectiveness of the
program, the measures of performance tend to be very different. In a firm you have your
bottom line in terms of profitability. In the development area it is more difficult to
measure some of these things. Then there is the whole issue of empowerment and
participation of the people."
The DMP is not the only program that has undergone change in the last few years. In
1991, Mendoza shocked the faculty with a paper, titled "The New Paradigm: Japanese
Management Technology," that suggested that AIM was teaching obsolete technology. He
wanted his colleagues to realize that: (1) management had changed a great deal in the last
ten years, Japanese management technology having transformed the science and art of
management; and (2) there is no one best way of doing things. He explains: "The focus
is on teams rather than on individuals, on process rather than on results, on the employee
rather than on the stockholder. This kind of focus has changed how we teach marketing,
production, accounting, finance, and so on."
In response to Mendozas critique, the faculty redesigned the MBM and MM curricula
to make them reflect Asian management priorities or, in Mendozas words, "to
make AIM more aware of the importance of people within the organization, to make it much
more global in scope, much more interactive in the business community, much more
cross-cultural in the way we teach." The new curricula were developed in consultation
with the regional business community. There had been apprehension among AIMs
corporate sponsors and in its student recruitment centers that the Institutes
student composition, faculty, and teaching materials were becoming exclusively Philippine
and that therefore it was losing its Asian-ness.
Although AIM has been criticized for its heavily Filipino character, it cannot but be
concerned about, and affected by, the political, social, and economic developments in the
host country. In 1991, with the promulgation of the Local Government Code of the
Philippines and the rapid emergence of civil society organizations at the local level, AIM
launched the Galing Pook (Outstanding Places) Awards together with the Ford Foundation and
the Local Government Academy of the Philippines. The awards have since been given annually
to outstanding programs of local government units that address urgent social and economic
needs in provinces, cities, and municipalities.
A major issue in the Philippines in 1992 was the conversion to civilian use of the
military bases formerly occupied by U.S. forces. AIM convened a forum to enable officials
of the Philippine government to explain their plans to the business community, and
organized a visit by potential investors to Clark Air Base. In 1994, AIM brought together
government officials and community leaders in Zamboanga City to plan the citys
integrated development. For the Commission on Human Rights, it conducted a workshop to
review the agencys performance and develop strategies for the future.
On a regional scale, AIM launched in 1991 the annual Asian Management Awards for
outstanding companies in the Philippines, Thailand, Malaysia, Singapore, Indonesia, and
Hong Kong. The Awards cover the following areas of management: general management,
marketing, operations, finance, information technology, people management and development,
and development management. Winners are determined through a qualitative examination of
management functions, culture and environment, and commitment to total quality.
More recently, AIMs other regional involvements have included a joint case
development program with Japan and Indonesia, a conference on cross-cultural management in
Bangkok, a case-writing seminar for the Indonesians, and a joint research project on
industrial environment management.
Exploring new markets outside the Philippines, AIM in 1992 welcomed program
participants from the Democratic Republic of Vietnam for the first time and discussed with
its government ways of helping the countrys schools fill the need for management
training. To strengthen its hold on its traditional markets, AIM appointed representatives
for its new overseas offices in Malaysia, Indonesia, and Thailand. These representatives
recruit and process students for AIMs programs, help run programs, coordinate the
facultys research and marketing trips, and keep the Institute in touch with its
alumni and clients. AIM also communicates with its alumni in sixty-four countries and
keeps them abreast of Asian management thought and practice through the Asian Manager
magazine.
The success stories of many alumni reinforce the Institutes emphasis on
entrepreneurial management. Mendoza defines an entrepreneurial manager as "a job
creator and innovator rather than a job seeker," one who looks at the totality of a
situation and perceives needs and thinks of solutions in relation to the whole. AIM
students are encouraged to work on entrepreneurial projects for a year in place of a
thesis.
Another innovative feature of both the MBM and the MM programs is the
"walkabout," patterned after the practice among Australias aborigines of
taking a break from their regular work to wander the bush. In AIMs
"walkabout," students immerse themselves in managerial projects for two to three
weeks. For example, the vice-president of a shipping company chose to trace the movement
of dried fish and looked at the margins being made at each stage. As a result of his
project, he incorporated a trading company for dried fish. Another student visited a
prison for two weeks to learn about jail management.
On the international level, AIMs response to the trend toward globalization is an
exchange program for both students and faculty that helps to promote the Institute abroad
as well. Through this program, students may attend, and faculty may be invited to teach
at, any of AIMs partner business schools for one term. The partner schools include
the Wharton School of the University of Pennsylvania, the University of Southern
California and the University of California in Los Angeles, the University of Western
Ontario and McGill University in Canada, the University of Melbourne in Australia, Keio
University in Japan, the Stockholm School of Economics in Sweden, and Escuela Superior de
Administración y Dirección de Empresas (ESADE) in Spain.
In its twenty-seven-year history, AIM has produced twenty-three thousand graduates from
sixty-four countries, many of whom now occupy key positions in business and industry,
mostly in the financing and manufacturing sectors and in government. Enrollment at the
Institute is higher than ever: in school year 19951996, a total of five hundred
students enrolled in the three degree programs and, for the first time in AIMs
history, there were three, rather than two, sections of sixty students each in the first
year of the MBM program. Of these 180 MBM freshmen, fifty were from India and three from
the Peoples Republic of China. Filipinos still compose more than half of the student
population, and Indonesians and Malaysians the largest groups of non-Filipinos. Although
AIM has drawn mostly Asian students, it has also had a number of Europeans (British,
Swiss, Dutch, Germans, and Norwegians) and Americans over the years.
Except in the one-year course, students are graded according to the Harvard Business
School system: unsatisfactory, low pass, pass, high pass, and distinction. In the one-year
program, only one grade is given: pass, fail, or distinction. In AIMs quarter of a
century of existence, only a handful of students have graduated with highest distinction.
Women make up from 30 to 35 percent of program enrollees today. Since 1988, the role of
women in development has been an area of concern to AIM. It has looked into the issues
that women managers face in organizations and enterprises and has sponsored gender
analysis workshops and management training seminars for women managers. Two books
published by the Institute document the experiences of some of the regions most
successful women managers. For women in the public sector and in NGOs, AIM has produced a
gender analysis framework for womens role in development work.
In the Master of Management program, 50 percent of the enrollees are from outside the
Philippines, mostly from Indonesia, Malaysia, China, Nepal, India, Pakistan, and Taiwan.
Korea and Japan occasionally send students.
The masters in development management program is dominated by civil servants,
particularly from South Asia. Executive programs, such as basic management, management
development, top management, transport course, construction management, manufacturing
management, strategic marketing, and advanced bank management, take up 110 weeks of the
AIM calendar. Half of the programs are conducted overseas, most often in Malaysia,
Indonesia, Taiwan, Singapore, Thailand, and India.
Alfonso says that the Institute has entered a critical period because the more
developed countries of the Association of Southeast Asian Nations, Singapore in
particular, but to a certain extent also Thailand, have stopped sending participants to
AIMs programs, and Malaysia is hardly represented in the MBM program. He observes
that business schools in Europe and the United States have been aggressively promoting
their programs in Southeast Asia. "An institution like AIM has to benchmark itself
against the best in the world and be able to convince the clientele that we are in fact as
good as the better schools in the other countries," Alfonso says.
Mendoza rues the lack of enthusiastic, consistent support for the Institute in the rest
of the region. "Here," he says, "is a country that is poorer than most of
its neighboring nations. The business community establishes a business school of world
reputation and it is willing to share it with the rest of the region, but the region is
not willing to contribute to its sustenance." While Mendoza acknowledges the support
of other countries, he wishes it were as substantial as that being given by the Philippine
business community.
Washington SyCip had alluded to that problem during a joint meeting of the boards of
trustees and of governors in 1988. In many other countries, he said, governments fund
business schools and in the United States they enjoy the support of alumni and donors from
the business community, among other funding sources. In AIMs case, according to
SyCip, the responsibility for its financial viability was passed on to the deans and the
faculty after the initial fund-raising campaign.
AIM has a full-time faculty of fifty-four professors who teach from about 120 to 140
sessions a year. They supplement their salaries with consultancies or membership in
corporate boards. In theory, they give 70 percent of their time to the Institute and the
remainder to consultancies or board seats. The faculty is still predominantly (85 percent)
Filipino, a fact that Alfonso says is the "single weakest point of the
Institute." Only six are non-Filipinos: two Indians, two Japanese, one Malaysian, and
one American. The problem is economic in nature: the Philippines has the lowest
compensation rates for executives in Southeast Asia , and AIM is unable to pay
international rates because faculty members have always objected to having a two-tiered
salary scale that would entitle non-Filipinos to higher salaries than Filipinos.
Alfonso is cautiously optimistic about AIMs long-term financial viability. He
cites the difficulty of keeping competent faculty in the face of competition from the
business sector. "Our competition," Alfonso concedes, "is not other
schools, it is business itself."
Mendoza, in contrast, is extremely confident about AIMs future. He says, "We
are just about to explode. We dont have any competition.
The demand and the
need for our product are endless." He believes that so long as the Institute responds
to the needs of the business community in the Philippines and in the rest of the region,
it will continue to be viable and to move on, assured of the institutional support the
boards of trustees and of governors will bring in.
AIM, Mendoza summarizes, teaches two things: the technology of management and the
national and regional culture of management. Alfonso speaks of AIMs social
responsibility not only to its students but to their countries and their region as well:
"AIMs mission is basically to turn out managers who are socially conscious and
who will make a contribution for sustainable growth to the societies in which they
operate."
A primer that defines the values of AIM expounds on this mission. AIM believes that it
has a responsibility to develop managers who are: professionals "committed to
striving for excellence in their work and to using their talents not only for themselves
but also for others"; generalists, not technical specialists; entrepreneurial
managersinitiators, leaders, not followers; innovative and confident self-starters,
whether they are in business for themselves or as members of an organization, movers
rather than the moved, job creators rather than job fillers; Asian managers "who are
sensitive to Asian values and sensibilities, and who are committed to the development of
Asia and its peoples, particularly the disadvantaged, the underprivileged, and the
poor"; and socially responsible managers "who possess integrity, honesty, and
high ethical standards and who will try to humanize the corporation, understand the
ethical implications of every management decision, and feel a personal sense of
responsibility for their workers."
Lorna Kalaw-Tirol
References:
Alfonso, Felipe B. Interview by James R. Rush. Tape recording. Ramon Magsaysay Award
Foundation, Manila, 28 August 1995.
Asian Institute of Management. Celebrating Twenty-Five Years Educating Asian Managers.
Manila: Asian Institute of Management, 1995.
Colayco, Maria Teresa. The Asian Institute of Management: The First Ten Years.
Manila: Asian Institute of Management, 1978.
Mendoza, Gabino A. Interview by James R. Rush. Tape recording. Ramon Magsaysay Award
Foundation, Manila, 28 August 1995.
Ortigas, Gaston Z., and Sylvia L. Mayuga. A Revolutionary Odyssey: The Life and Times
of Gaston Z. Ortigas. Manila: Anvil Publishing, 1994
Tirona, Gertie Ampil. "A Sense of Business History," BusinessWorld, 2021
February 1998.
Various interviews and correspondence with individuals familiar with the Asian Institute
of Management and its work; other primary documents, such as AIM annual reports and the
periodicals Asian Manager and AIMLink, published by AIM.